Sunday, 25 October 2015

Pearson Australia,Team Leader (Sales)Jobs in Australia



  • Full-Time, permanent opportunity based in Docklands
  • Provide leadership to a wonderful team of Student Recruitment Advisors
  • Exciting and innovative business unit
Welcome to Pearson. We have a simple mission: to help people improve their lives through learning. We are the world's leading learning company, with 40,000 employees in more than 80 countries helping people of all ages to make measurable progress in their lives.

Over time we have transformed our organisation from a traditional publisher to a digital services company, utilizing the latest industry thinking and educational trends to help identify the greatest impact we can have on learning outcomes.
Our University Partnerships Department is the latest stage in our evolution. Partnering with leading Australian Universities, we assist them to acquire and retain students for online programs that deliver scale and accessibility through a flexible and highly desirable student experience.
We are seeking a Team Leader to provide operational leadership, and manage the daily performance and productivity of a team of Student Recruitment Advisors within a growing outbound call center.
As the successful candidate, you will be highly organised with the ability to provide structure to the team whilst remaining focused on achieving high results, and ensure the team maximize enrollments on behalf of our university partners. Ideally, you come from a strong sales background and have experience driving sales results using a combination of best practice and innovative selling techniques, and are able to impart this knowledge among the team.
In order to maintain (and improve) our high-performing culture you will provide daily coaching and mentoring to assist with sales excellence, and be proficient in designing efficient and innovative solutions to problems, making it easier for the team to deliver excellent results.
Responsibilities:
  • Achieve team annual and teaching period enrolment targets while maintaining a commitment to the ideal student experience
  • Provide leadership, coaching and development to team members
  • Conduct performance analysis consistently to understand trends, issues, opportunities and adjust operational effectiveness plan accordingly
  • Supply data rich evidence to support conversion issues or opportunities
  • Provide quantifiable evidence of reasons applications are not converting, reasons they are, road blocks, issues, alternatives
Benefits:
  • Full-time, permanent opportunity with competitive salary (neg. on experience)
  • Provide leadership to a high-performing team
  • Take advantage of our training & development programs
  • Be part of an organisation that believes in putting the learner in the centre of everything we do
  • Work in an environment where ideas are shared, and success is celebrated
  • Be part of a team that is not afraid of a challenge, and learns from mistakes
  • Share our values – brave, imaginative, decent and accountable  
Selection criteria:
  • A strong sales focus with experience in lead generation, sales processes and general selling principles 
  • Substantial experience in a leadership role within a successful outbound sales call-center environment
  • Extensive experience in a service delivery role
  • Experience recruiting and on-boarding large volumes of new team members
  • Experience maintaining an ongoing training schedule for team members
  • Knowledge of, or experience in developing customer-centric improvements 
  • Proficiency with office tools including Microsoft and Google applications 
Please forward your application to jobs@pearson.com.au by 31 October and please use the title 'Sales Manager' in the subject line of your email.

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