Monday, 2 November 2015

Hays Banking,Inbound Customer Service Representative Jobs in Australia



One of the Big 4 Banks, opportunity for permanent work
  • Big 4 Bank
  • Immediate Start
  • Rhodes Location
One of the Big 4 Banks is recruiting for experienced contact centre specialists to join their customer service teams.


As an Inbound Customer Service Representative you will be providing excellent customer service to retail customers and assisting with credit card and general banking enquiries. You will be receiving a high volume of calls, identifying and responding to queries, accurately updating contact details and escalating complex enquiries where necessary.

The successful candidate will have experience in a customer service role and understand how to effectively manage a busy workload and keep to a schedule. Characteristics you will possess include strong attention to detail, great communication skills and the ability to work in a fast paced environment. You will have clear and concise written and verbal communication skills.

The role is an ongoing temporary contract with the opportunity to become permanent for the right candidate. You will be working on a rotating roster; Monday - Friday, 7am - 9pm and Saturday - Sunday, 9am - 6pm.

This position is an immediate start, if you would like to discuss the opportunity further please call Zoe Casbolt on 02 8226 9613 or email zoe.casbolt@hays.com.au

Reference Number: 1658120

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