Saturday, 20 February 2016

DFP Recruitment,Service Delivery Jobs in Australia



  • Ongoing APS4-EL2 roles available
  • Key locations across NSW
  • Join a world first reform agenda in disability services

The purpose of the National Disa
bility Insurance Agency (NDIA) is to implement the National Disability Insurance Scheme (NDIS) which will support a better life for hundreds of thousands of Australians with a significant and permanent disability. The NDIA will also provide great benefit to the families and carers of Australians living with a disability. The NDIS is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean peace of mind for every Australian, for anyone who has, or might acquire, a disability.

The National Disability Insurance Scheme (NDIS) will be rolled out across New South Wales (NSW) between 1 July 2016 and 30 June 2018. The National Disability Insurance Agency (NDIA) is the agency responsible for implementing the NDIS on behalf of all participating governments across Australia.

The service delivery roles we have available are;

Planners and Planner Team Leader (APS 4-6) – salary range from $61,288 to $85,418 plus 15.4% superannuation
Planners are responsible for conducting planning conversations and risk assessments and making reasonable and necessary decisions in accordance with the NDIS Act 2013.
Planners provide participants and representatives with information and support to identify their goals and aspirations, working with participants and their carers to identify options to achieve their plan outcomes drawing on informal, mainstream and community supports as well as reasonable and necessary supports to be funded by NDIS.

In addition, the Planner Team Leader (APS6 only) will lead, coach and share expertise and technical knowledge with peers and the broader site team and across the agency. At this level you will think laterally, be innovative and contribute to business improvement strategies, seeking to identify world leading practices in the area of disability support.  In smaller sites, you may be the senior on-site officer on a day-to-day basis for a site.

The APS 4 to 6 opportunities are available in Bankstown, Blacktown, Campbelltown, Chatswood, Liverpool, Parramatta, Penrith and Windsor (including surrounding suburbs). In addition, roles will be available in Batemans Bay, Bega, Gosford, Katoomba, Moree, Tamworth and Taree.

Assistant Director of Service Delivery (EL1) – salary range from $96,266 to $105,362 plus 15.4% superannuation
The role of Assistant Director of Service Delivery will lead numerous teams of Planners, which may include business support employees, to ensure positive scheme outcomes for participants, families and carers. The Assistant Director needs to be a leader, handle complex and sensitive conversations where many issues need to be balanced, to have deep knowledge and experience of disability impacts on daily living and where early intervention may reduce impacts and/or improve outcomes for the individual and/or Scheme.

The EL1 roles are available in Bankstown and Liverpool (including surrounding suburbs).

Director Service Delivery (EL2) – salary range from $113,464 to $128,819 plus 15.4% superannuation
As the Director of Service Delivery you will have demonstrated exemplary leadership and management skills with service delivery teams in a dynamic environment. Your role will be to inspire and motivate your team to provide timely, quality and innovative services consistent with performance expectations in an ever changing environment and ensure performance requirements are met within timeframes and quality expectations.

The EL2 roles are available in Liverpool, Parramatta and Penrith (including surrounding suburbs).

Our ideal candidates will have an ability to gather information to make an informed decision, work closely with NDIS participants (or stakeholders) to identify their current and future supports, prepare NDIS participant plans and contribute broadly to the agencies quality assurance framework.

If these roles sound like the opportunity you are looking for, we want to hear from you!

The NDIA provides a supportive work environment with access to great training and development opportunities and flexible working arrangements to meet your personal circumstances. You will be rewarded and recognised for your performance and have the satisfaction of knowing you work for an agency responsible for a world first disability service reform agenda.


The NDIA welcomes and encourages interest from people with disability, Aboriginal and Torres Strait Islander People and people with diverse cultural and linguistic backgrounds.

For further information about joining the NDIA, visit www.ndis.gov.au/jobs or email ndia@dfp.com.au.

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