Tuesday, 3 May 2016

Albany Community Legal Centre In,Tenant Advocate Jobs in Australia



JOB DESCRIPTION – TENANT ADVOCATE
Position:             Tenant Advocate
Term:                   
Fixed Term Contract to 31st December 2016, extension possible subject to funding. Full-time 37.5 hours per week.
Employment:    
Subject to review after probationary period of 3 months, and continued funding.  Employment conditions are in accordance w
ith Albany Community Legal Centre's Contract of Employment.
Salary:                  
Social and Community Services Award.  Salary sacrifice is offered in accordance with Albany Community Legal Centre's operation policy.
GENERAL OUTLINE OF POSITION
Position purpose
This position provides an advocacy service to clients to:
  • clarify issues and gather relevant facts and materials;
  • advise with respect to their rights and responsibilities under the Residential Tenancies Act;
  • support to self-advocate, where appropriate;
  • negotiate on their behalf with landlords, real estate agencies and other relevant bodies;
  • represent and/or support where appropriate and as directed by the organisation's Principal Solicitor.
Communication & reporting lines:
This role reports to:
Principal Solicitor
Positions reporting to this role:
N/A
Other key working relationships:
Chief Executive Officer
Administration staff x3
GENERAL OUTLINE OF POSITION
  • Provide advocacy services directly to residential tenants, as selected and under supervision of the Principal Solicitor. Advocacy services may include understanding, interpreting and advising on legislation, Department of Housing policy manuals, tenancy agreements, condition reports, breach notices, etc.
  • Interviewing clients to clarify issues
  • Advising clients on their rights and responsibilities under the Residential Tenancies Act and Residential Parks (Long Stay Tenants) Act
  • Assisting clients with the preparation of RTA forms / court applications and the like
  • Providing clients with support to self-advocate, where appropriate
  • Negotiating with landlords (public and private), real estate agencies and other relevant bodies
  • Developing appeal submissions and representing clients in appeals forums
  • Advocating on behalf of clients in the Magistrate's Court
  • Travel to outreach locations
  • Provide telephone based advocacy service
  • Provide promotional activities
OTHER DUTIES
  • Networking with other community agencies and government departments
  • Attend staff and network meetings
  • Undertake suitable training opportunities
  • Work within the organisation's policies and procedures
  • Undertake own word processing
  • Assist with other general administrative duties, as required
  • Provide telephone based advocacy service
SELECTION CRITERIA
ESSENTIAL
  • Demonstrated ability to build strong, ongoing, positive work relationships
  • Demonstrated understanding of, and the ability to interpret policies and legislation (note: on completion of pre-requisite training the legislation and policies will be relevant to residential tenants, including the Residential Tenancies Act and Department of Housing policy manuals)
  • Demonstrated ability of well-developed written and verbal communication skills (including computer skills)
  • Good interpersonal skills including the ability to communicate sensitively and effectively with a broad range of individuals from diverse social-economic backgrounds
  • Good organisational skills
  • Good negotiation skills
  • Preparedness to undertake an advocacy role in the Department of Housing Appeals mechanism, where appropriate (demonstrate an example if previously undertaken similar role / situation)
  • C class driver's licence and preparedness to use own vehicle
  • Preparedness to travel occasionally to regional outreach locations and stay overnight where necessary and travel to Perth for conferences and training
DESIRABLE
  • Knowledge of appropriate referral services
  • Experience of working in the community sector
COMMENCEMENT DATE: ASAP
CLOSING DATE FOR APPLICATIONS
  • Applications close at 3.30 pm on Monday 9th May 2016
  • Please write an application addressing the selection criteria and include your Resume with the application
  • Your Resume MUST list at least two referees
  • Applications must be marked Confidential and addressed for the attention of
The Chief Executive Officer
Albany Community Legal Centre Inc
P O Box 5205
ALBANY  WA  6332
Applications can also be submitted by email to ceo@albanyclc.com.au

The Chief Executive Officer
Albany Community Legal Centre Inc
P O Box 5205
ALBANY WA 6332
Phone: 9842 8566

Applications can also be submitted by email to ceo@albanyclc.com.au

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