Tuesday, 3 May 2016

Hays Information Technology ,Service Desk Analyst Jobs in Australia



Level 1 Support
  • Macquarie Park Location
  • High Performing Team
  • Excellent Development Opportunity
Service Desk Analyst, Macquarie Park Locat
ion, Contract role, $25-$30 ph, immediate start.

Currently operating throughout Australia this high performing managed services provider is looking to add to their elite Service Desk team at their office in the Macquarie Park

I am seeking a solutions focused Service Desk Analyst to join a high performing team of IT professionals. You will have the ability to provide L1 technical support to a large user base pertaining to Software/Hardware issues. You will have experience in a high volume technical support environment and demonstrate exceptional customer service skills. You will also have the ability to communicate effectively (written & verbal) with users providing them with professional timely support.

You will have hands on experience with Windows SOE, Microsoft Applications such as Office 365 and L1 troubleshooting ability with hardware/software. Knowledge of Active Directory and Exchange would also be highly beneficial in this role. The ideal candidate would be passionate about technology and enjoy helping others with the ability to train users and staff as well as being an escalation point for the team. You will also have the ability to work autonomously and pick up new systems quickly.

If you want to join a high performing company with an excellent culture then this could be the role for you. This is an ideal opportunity for anyone looking for a new position within IT and wanting to develop their existing skill set. Due to the nature of the role only applicants currently based in Australia would be considered.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to stephen.mcgain@hays.com.au, or call me directly on 0292492256. If this job isn't quite right for you but you are looking for a new position within IT, please contact us for a confidential discussion on your career.

Reference Number: 1716671

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