Sunday, 17 July 2016

Minerva College,Progression Coach - Community Services Faculty



Progression Coach - Community Services Faculty
Reporting to:  Director of Studies
Hours:  38 hours per week
Location:  Gold Coast

Purpose of the position
Our Progression Coach team will be responsible for developing and maintaining a student's progress and interest in their enrolled course. The
Progression Coach will work with the student to progress throughout a course and reach certain milestones including various commencement, census and completion dates.
The Progression Coach will achieve this by engaging with students in our learning management system, taking inbound and making outbound calls as well as sending and responding to emails and text messages and liaising with the relevant staff member/s.
The Progression Coach will also be responsible for completing a range of academic tasks, which will include providing subject specific advice, assessing submitted work, providing detailed feedback and participating in a range of validation and standardisation activities.

Key responsibilities & duties
  • Regularly engage with each allocated student
  • Encourage success and follow up on periods of inactivity to ensure progression and motivation levels remain high
  • Provide timely academic and pastoral support
  • Assess submitted work in a timely manner and provide detailed feedback for each assessment
  • Record student results and communication in the student management system
  • Analyse a rage of activity and progression reports, supplying summaries as requested by management
  • Participate in a range of assessment review, validation and standardisation activities
  • Contribute to course content improvement
  • General administrative tasks associated with their allocated students' enrolment
  • Checking and responding to emails as part of a daily routine

Educational qualifications
  • TAE40110 Certificate IV in Training and Assessment (or willingness to obtain this)
  • CHC52015 Diploma of Community Services
  • Detailed understanding of the requirements of the VET Quality Framework

Key personal attributes and work behaviours
  • Highly literate with some demonstrable writing ability
  • Good verbal communicator
  • Very good eye for detail
  • Enthusiastic
  • Absolute team player
  • Ability to work to tight deadlines in a fast paced environment
  • Strong working knowledge of Microsoft Word, Outlook, PowerPoint and Excel
  • Fast learner
  • Willing to ask questions, make mistakes and challenge the status quo
  • Confidence to speak with students and other stakeholders to seek feedback
  • Takes pride in the work they produce

What its like to work with us
We are;
DEMANDING – we expect the very best for our students and clients
APPRECIATIVE – you will be rewarded on both a personal and financial level for your efforts
FAST PACED – we are constantly looking to improve and that means change
HONEST – why would you want to be anything but?
ENTREPERNEURIAL / CREATIVE / INNOVATIVE – but we only ever let others describe us this way

If this all sounds like you, please apply!
INFO@MINERVACOLLEGE.EDU.AU

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