Wednesday, 20 July 2016

Vivacity Coaching & Consulting,Quality & Compliance Auditor - Contractor

About Us

Vivacity RTO Coaching & Consulting has been working with Registered Training Organisations (RTO) all over Australia since 2009, providing consultation and coaching services to assist our clients with setting up as a new RTO, prepare for Re-registration, prepare and apply for Addition to Scope, undertake Assessment Validation and general consultation. We also provide training in compliance and business development to help our clients to succeed in the RTO industry. Check out our website for more details:

About the role

This position provides our clients with expertise to assist them in preparing for their ASQA Audit, as well as coach our clients through ASQA Audits. The role is responsible for providing training in our policies and procedures as well as ensuring that our clients have the relevant documentation in place prior to audit.

Key Performance Criteria

  • Ensure that our clients have a good understanding of our policies and procedures in preparation for their ASQA Audit
  • Prepare our clients for ASQA Audit, which includes ensuring that our clients understand their rights and responsibilities during the audit
  • Assist our clients to prepare for their site audit, including preparation of documentation and files
  • Manage risk for our clients, part of this responsibility includes determining the level of risk that is tolerable for our clients and for ensuring that the necessary treatment plans are implemented for those risks that are considered to be unacceptable
  • Conduct Internal Audits with our clients to determine their level of compliance and provide feedback on how to improve their compliance with the RTO and/or CRICOS requirements
  • Provide outstanding customer service to all our internal and external customers
  • Assist our clients with cooperating with the National VET Regulator
  • Maintain and update knowledge in the RTO Industry, including changes in legislation and regulations as set by the Regulatory body (ASQA)

Key selection criteria


  • Minimum of 5 years experience in the RTO and/or CRICOS industries
  • Experience in RTO compliance and/or CRICOS Provider compliance
  • Certificate IV in Training and Assessment (TAE40110) or higher
  • Current full unrestricted Driver's Licence
  • Ability to work both independently and as part of a team with minimal supervision
  • Demonstrated experience in vocational education and training including a working knowledge of the Standards for RTOs
  • Highly developed organisational abilities including the ability to prioritise tasks and work quickly and effectively to meet tight deadlines
  • Strong administrative skills, in particular for the preparation of staff files and other organisational files on behalf of our clients
  • High level reporting and presentation skills using a range of software packages
  • Prepared to travel across Australia (the majority of our clients are in Sydney and Melbourne)
  • Able to communicate across a range of both internal and external stakeholders clearly and effectively in a manner which promotes compliance
  • Be able to work inside restricted timeframes on a random basis to undertake research, complete associated findings and present recommendation for corrective actions


  • Evidence showing a background in participating in ASQA Audits or other relevant State regulatory authority audit (ie NSW VETAB or VRQA)
  • Experience in a similar role
  • Diploma of Quality Auditing (BSB51607)
Successful applications will address the Selection Criteria in their application and will have the relevant experience required for this role.
Only applications submitted through Seek will be accepted. Do not email direct.
If you have any questions, please either email or call Tracey on (02) 4953 6886 who can provide you with some further details about the positions.

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