Wednesday, 12 October 2016

AUTOrecruit Automotive Service Specialist Job Vacancy in Australia

  • Great office environment
  • Excellent opportunity to join a team experiencing continued growth
  • Attractive salary base plus employee benefits

Our client, a national provider of roadside assistance and associated services, are currently seeking motivated and experienced Customer Service Specialist to join their team based on the North Shore of Sydney.

Your duties and responsibilities will include but not limited too:
• Assist customers who require breakdown assistance, providing advice over the phone and arrange local support where needed
• Interact with customers to ensure that they receive outstanding customer service
• Respond to customer queries via phone and email
• Resolve any concerns or questions that the customer may have regarding their vehicle
• Act as a contact between the automotive dealership and the customer regarding repairs, maintenance and servicing
• Complete accurate data entry in our case management system

The successful applicant will join a fantastic team environment - fun, fast paced and ever changing. In return for your commitment you will be rewarded with an attractive and competitive salary base, with other employee benefits.

This team will double over the next 12 months as they introduce new services, and this will bring opportunities for career advancement.

To be successful in this role you must have excellent written and verbal communication skills, a basic understanding of how a car operates, and the ability to solve problems under pressure. The ideal candidate for the role will have excellent customer service skills, be focused, organised, confident and outgoing, and will be able to work independently as a part of a dynamic team.

While previous experience in a call centre environment is not required, you will need customer facing experience, and any automotive experience and technical qualifications will be highly regarded.

This company operates 24/7 and you will be required to work a rotating roster tha includes weekdays, weekends and some overnight. Initial training is held Monday to Friday.
AUTOrecruit is one of Australia's largest and longest running automotive recruitment consultancies, servicing clients and candidates for almost 20 years. With nearly 3,000 automotive, truck and tractor clients spread across Australia, New Zealand, Papua New Guinea, and the South Pacific, we have the widest range of employment opportunities available. With offices in Brisbane, Sydney and Melbourne we are ideally located to service clients and candidates looking for either regional or metropolitan employment vacancies or opportunities.

If you have the drive and desire, contact Mara Nogarotto on (02) 8911 5050 quoting job number AM4752. Resumes can be forwarded by email to

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